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Junior Financial Systems Support Engineer

Eurofins · Bangalore, India

Eurofins is hiring a Junior Financial Systems Support Engineer in Bangalore to support IBM Cognos applications, manage incident tickets, and assist with financial closing activities.

What you will do

  • Handle user queries, application issues, and data discrepancies.
  • Monitor support tickets and meet defined response and resolution SLAs.
  • Perform initial investigations and escalate complex problems.
  • Prepare weekly and monthly support reports using Excel.
  • Maintain application documentation and Standard Operating Procedures.
  • Support month-end and quarter-end financial closing activities.
  • Assist with user access requests and security-related activities.
  • Participate in testing activities for application changes and releases.

What you need

  • Bachelor's degree in Computer Science, IT, Computer Applications, Finance, or Accounting.
  • Basic understanding of databases and SQL concepts.
  • Proficiency in Microsoft Excel including formulas and data analysis.
  • Knowledge of programming or scripting like Python, SQL, JavaScript, or PowerShell.
  • Willingness to learn IBM Cognos applications.
  • Strong verbal and written communication skills.
  • Flexibility to work with global stakeholders across different time zones.

Good to have

  • Knowledge of IBM Cognos Controller, Planning Analytics, or Cognos Analytics.
  • Exposure to SQL queries or database concepts from projects or internships.
  • Experience with Excel Pivot Tables and dashboard creation.
  • Academic experience with Python or PowerShell.
  • Understanding of ETL concepts and data integration.
  • Coursework in Finance, Accounting, Business Intelligence, or Data Analytics.

Eligibility

  • Bachelor's degree in relevant disciplines.
  • Fresh graduates or candidates with 0-1 year of experience.

Pay and perks

  • Structured onboarding and hands-on training for IBM Cognos.
  • Exposure to global enterprise-level financial applications.
  • Mentoring from technical and functional specialists.
  • Opportunities for job rotation and long-term career growth.

How to apply

  • Submit your application via the link on the job posting page.