Technical Analyst
Danaher · Bangalore, India
Danaher is hiring a Technical Analyst for an on-site role in Bengaluru, India, to deliver technical solutions and support implementation and integration of IDBS software for global Life Sciences organizations.
What you will do
- Support the implementation, configuration, and integration of IDBS software solutions, including E-WorkBook and Polar.
- Collaborate with customers, architects, and engineering teams to gather technical requirements and design solution approaches.
- Deliver integrations between IDBS platforms and enterprise applications, laboratory systems, and cloud services.
- Work with APIs, data exchange processes, authentication methods, and system configurations to troubleshoot technical issues.
- Contribute to testing, validation, deployment, and go-live activities, including integration testing and API validation.
- Create technical documentation, data mappings, knowledge assets, and customer handover materials.
What you need
- 1-2 years of experience supporting SaaS or enterprise software applications in a technical analysis or implementation role.
- Exposure to system integrations, APIs, technical troubleshooting, testing, deployment, or production support activities.
- Foundational knowledge of REST APIs, JSON, SQL, authentication concepts, and data exchange processes.
- Strong analytical, problem-solving, and technical documentation skills.
- Effective written and verbal communication skills to collaborate with technical and non-technical stakeholders.
- Ability to work effectively with global teams and customers across multiple time zones.
- Ability to travel domestically and internationally up to 5% including occasional overnight travel.
Good to have
- Experience supporting laboratory informatics, scientific software, LIMS, ELN, or other Life Sciences technology platforms.
- Knowledge of XML, CSV, data mapping, scripting, or interface troubleshooting.
- Experience supporting defect triage, go-live, hypercare, or transition-to-support activities.
- Experience using Microsoft Copilot or other AI-enabled productivity tools.
Pay and perks
- Eligible for bonus or incentive pay as a target earnings percentage of base annual salary.